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How long does it typically take for Planta to add suggestions for… | Anything about plants | Planta community

ADDeejay

How long does it typically take for Planta to add suggestions for plants? I’ve tried a handful that don’t seem to be getting added even though I’ve given suggestions from the actual information tags with the plants weeks ago. Like, Jade Craig compacta or the Reverse spider plant (Chlorophytum Comosum Variegatum). It seems like a lot of the mini plants aren’t in here.

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9 comments

  1. MattCT

    I just, for example, search for a standard “Chlorophytum Comosum” and add that, but when it asks if you’d like to “name it or choose the common name?” I’ll just type in “Chlorophytum Comosum Variegatum”. Not perfect, but at least you’d get the care schedule.

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    • ADDeejay

      I tried that but it seems the care directions for the larger one are different. Which is why my spider is always delayed in watering. :( a couple of my plants have died because of it. Sadly, when I am caring through planta I forget the stragglers. Might just go back to all manual if it is a short time until they add them.

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  2. 9s

    Have you tried to change the pot size and seeing if it makes a difference? The sizes go down to 2inch. If the schedule is wrong, I’ve had luck just emailing support and letting them know it’s a little off and they’ll usually check for you!

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    • ADDeejay

      Thanks! I can try that in the meantime :) ultimately I’m hoping to not have to find a bunch of work arounds to do something that should reasonably be in there. But I’m seeing that more people can relate to this.

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    • 9s

      Totally get that. I’m sure this is the first time the staff have seen some of these feedbacks so I’m sure they’re working on improving things! I use the pot size setting a lot for my Hoyas because there’s a lot of uncommon/rare ones that aren’t mass sold yet so some of them are just “carnosa” with a pot size tweak for schedule 🤣

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    • ADDeejay

      Honestly, I hadn’t considered the pot size tweak so that was super helpful! Lol. I get all these little “mini” versions of plants that costa farms probably bred casually. I’m not surprised they aren’t in here. I won’t buy their new series of plant hybrids that have no names. Nameless premium mish mash = future dead plant lol.

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    • 9s

      That’s totally true. Or they’re the common plant and they’ve given it a weird new name. 💀

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  3. Elin

    Hi there! 🌿 We have a couple of thousand requested plants and work very hard to add new plants every day. We take the requests in order. For example, if 4 different users requests the same Hoya species we will take that before a Hoya species with just 1 request. If there’s a new plant that’s urgent to add you can always email us on contact@getplanta.com ☺️ However, in your case, the Dracaena ‘Janet Craig Compacta’ is mislabelled. ‘Janet Craig’ and ‘Compacta’ are two different culrivars and your plant looks like a compacta ☺️ I will check on C.comosum ‘Variegatum’ immediately. Regarding your spider plants always dying you can also contact us via the Dr.Planta feature in the app if you want personal help figuring out why it happens. That feature is for all premium users 🌿 Otherwise you have the “disease and pests” group here in Social. You can change the schedule yourself by setting up a custom schedule. Otherwise it’s important to make sure that all the settings are put in correctly so the watering schedule has as much information to adjust to as possible 😄

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    • ADDeejay

      Thank you so much! That’s great info. Super super helpful.

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