---
title: "My order from the Planta store just arrived. Unpacked to find one…"
description: "My order from the Planta store just arrived. Unpacked to find one dead peperomia. The other four plants seem to be in good shape. Have already emailed. Heat…"
url: "https://getplanta.com/community/lZ7uAE3pQ86jnFGxrCwLrg/xmulr5gSYD3xkCtQqUWuEL?language=ko"
community: "Anything about plants"
author: "Phil"
published: "2025-11-30T00:34:59.754495Z"
language: "en"
image: "https://images.getplanta.com/v1/resize/OWAkyZxcZtwxk-v_HG7sG7i-GaZeWOFpvbl_VkIbhkY/duHavPpDScyogsIoGtJiNg.webp?size=large"
---

[커뮤니티](https://getplanta.com/community.md?language=ko) / [Anything about plants](https://getplanta.com/community/lZ7uAE3pQ86jnFGxrCwLrg.md?language=ko)

# My order from the Planta store just arrived. Unpacked to find one…

_Phil님이 2025-11-30에 게시함_

My order from the Planta store just arrived. Unpacked to find one dead peperomia. The other four plants seem to be in good shape. Have already emailed. Heat pack was included but was cold. This delivery came early. It was scheduled for Tuesday. All would have been dead by then.

![2개 중 1번째 첨부 파일](https://images.getplanta.com/v1/resize/OWAkyZxcZtwxk-v_HG7sG7i-GaZeWOFpvbl_VkIbhkY/duHavPpDScyogsIoGtJiNg.webp?size=large)

![2개 중 2번째 첨부 파일](https://images.getplanta.com/v1/resize/OWAkyZxcZtwxk-v_HG7sG7i-GaZeWOFpvbl_VkIbhkY/_Xk5jhYASK2KRICe6WHHRQ.webp?size=large)

## 4개의 댓글

### SJ님이 2025-11-30에 댓글을 남겼어요.

Yeah, I’ve had to rehab 2 out of 3 plants I ordered from the app, but customer service was decently fast at offering help and a refund.

### Ashley님이 2025-11-30에 댓글을 남겼어요.

Oh no! I was about to order some plants on their sale but now I’m nervous. I do live in Southern California though so our weather isn’t too cold right now.

#### Phil님이 2025-11-30에 답변했습니다.

They ship from Florida so you should be fine.

### Mugsy님이 2025-11-30에 댓글을 남겼어요.

I’ve ordered from BWH Plant Co and Gabriella Plants with a lot of success.

---

_Planta 커뮤니티 (https://getplanta.com). 누구나 읽을 수 있습니다. 게시물을 올리고, 댓글을 달고, 좋아요를 누르려면 Planta 앱을 다운로드하세요: https://getplanta.com/download_