---
title: "My order from the Planta store just arrived. Unpacked to find one…"
description: "My order from the Planta store just arrived. Unpacked to find one dead peperomia. The other four plants seem to be in good shape. Have already emailed. Heat…"
url: "https://getplanta.com/community/lZ7uAE3pQ86jnFGxrCwLrg/xmulr5gSYD3xkCtQqUWuEL?language=ja"
community: "Anything about plants"
author: "Phil"
published: "2025-11-30T00:34:59.754495Z"
language: "en"
image: "https://images.getplanta.com/v1/resize/OWAkyZxcZtwxk-v_HG7sG7i-GaZeWOFpvbl_VkIbhkY/duHavPpDScyogsIoGtJiNg.webp?size=large"
---

[コミュニティ](https://getplanta.com/community.md?language=ja) / [Anything about plants](https://getplanta.com/community/lZ7uAE3pQ86jnFGxrCwLrg.md?language=ja)

# My order from the Planta store just arrived. Unpacked to find one…

_Philさんが2025-11-30に投稿しました_

My order from the Planta store just arrived. Unpacked to find one dead peperomia. The other four plants seem to be in good shape. Have already emailed. Heat pack was included but was cold. This delivery came early. It was scheduled for Tuesday. All would have been dead by then.

![2件中1件目の添付ファイル](https://images.getplanta.com/v1/resize/OWAkyZxcZtwxk-v_HG7sG7i-GaZeWOFpvbl_VkIbhkY/duHavPpDScyogsIoGtJiNg.webp?size=large)

![2件中2件目の添付ファイル](https://images.getplanta.com/v1/resize/OWAkyZxcZtwxk-v_HG7sG7i-GaZeWOFpvbl_VkIbhkY/_Xk5jhYASK2KRICe6WHHRQ.webp?size=large)

## 4件のコメント

### SJさんが2025-11-30にコメントしました

Yeah, I’ve had to rehab 2 out of 3 plants I ordered from the app, but customer service was decently fast at offering help and a refund.

### Ashleyさんが2025-11-30にコメントしました

Oh no! I was about to order some plants on their sale but now I’m nervous. I do live in Southern California though so our weather isn’t too cold right now.

#### Philさんが2025-11-30に返信しました

They ship from Florida so you should be fine.

### Mugsyさんが2025-11-30にコメントしました

I’ve ordered from BWH Plant Co and Gabriella Plants with a lot of success.

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