---
title: "I went on the site one time. I do not use it. I just saw they charged…"
description: "I went on the site one time. I do not use it. I just saw they charged me just under $50 in June for a renewal to a subscription I had no idea I had. They…"
url: "https://getplanta.com/community/lZ7uAE3pQ86jnFGxrCwLrg/Rx8NQmg6Mk2HfEUTZf69RL"
community: "Anything about plants"
author: "Becky"
published: "2026-07-31T16:27:38.654639Z"
language: "en"
image: "https://images.getplanta.com/v2/cloudinary/global_data/communities/everythingHousePlants.jpg"
---

[Community](https://getplanta.com/community.md) / [Anything about plants](https://getplanta.com/community/lZ7uAE3pQ86jnFGxrCwLrg.md)

# I went on the site one time. I do not use it. I just saw they charged…

_Posted by Becky on 2026-07-31_

I went on the site one time. I do not use it. I just saw they charged me just under $50 in June for a renewal to a subscription I had no idea I had. They obviously somehow trick you into paying for a subscription. I canceled but I still have to pay $50 for another year. This really angers me. What to do.

## 5 comments

### Donna S commented on 2026-07-31

What site?

#### 🤎 JASMINE 🤎 replied on 2026-07-31

This app.

### 🤎 JASMINE 🤎 commented on 2026-07-31

I say post your plants!!🪴 They will likely not refund.

### EllenLikesPlants commented on 2026-07-31

This app’s website?? Didn’t even know they had a website! You would have had to give your payment info at some point.

### Morgan Picillo 🖤 🌿 commented on 2026-07-31

Hi Becky!! I am sorry this happened!Can you please email contact@getplanta.com We will get this sorted out 💚

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