---
title: "May be a long shot. I got these plants in the mail. They were delayed…"
description: "May be a long shot. I got these plants in the mail. They were delayed 3 times by UPS which prolonged delivery and these all froze. Anything I can do to revive…"
url: "https://getplanta.com/community/lZ7uAE3pQ86jnFGxrCwLrg/CtjHfxaXkLTnXVnQ9W9VJw?language=ja"
community: "Anything about plants"
author: "Deana"
published: "2025-12-08T22:42:00.746303Z"
language: "en"
image: "https://images.getplanta.com/v1/resize/Do8HkoGBpG2Tw5gWF0NvZzAasjGSSbdlHBh-cicMYEo/V0O03-YWQGaphUjaeutNXA.webp?size=large"
---

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# May be a long shot. I got these plants in the mail. They were delayed…

_Deanaさんが2025-12-08に投稿しました_

May be a long shot. I got these plants in the mail. They were delayed 3 times by UPS which prolonged delivery and these all froze. Anything I can do to revive them? Do clarify I did order with heat and insulation but the seller didn’t put any in.

![1件中1件目の添付ファイル](https://images.getplanta.com/v1/resize/Do8HkoGBpG2Tw5gWF0NvZzAasjGSSbdlHBh-cicMYEo/V0O03-YWQGaphUjaeutNXA.webp?size=large)

## 10件のコメント

### lyssxgardensさんが2025-12-08にコメントしました

i have faith!!! if there is green there is something to save :)

### SJさんが2025-12-08にコメントしました

What are the plant types?

Let them come to room temp, then check the moisture of the soil at very least. Basically you are doing as much to minimize further shock.

#### Deanaさんが2025-12-08に返信しました

Four of them are philos, one alocasia, and one aglaonema

#### SJさんが2025-12-08に返信しました

I…don’t have experience with any of those, sorry, but for sure put them in a bright, stable place. Give them plenty of time (like a whole week) to show progress once they get to temp and some water.

#### Jeffreyさんが2025-12-09に返信しました

Hi

### Mollyさんが2025-12-09にコメントしました

I believe you can bring them back.There is still lots of green. I've only saved an Alocasia from cold damage, but I would think it will work for your philos and aglaonema as well. I would give them some water, preferably bottom water, and then put each one in a zip lock bag and place it in bright indirect light. If you happen to have a heatmat, even better. Open the bag every couple days for some airflow. Once you see you new growth ,you can slowly acclimate them to your normal house humidity. They're in shock right now, just give it some time. I would still contact the seller and ask for a refund, especially since they failed to include a heatpack and insulation. I'm sorry this happened to you. Best of luck!

### Whyplantyoubenormalさんが2025-12-09にコメントしました

First of all tell the seller and get a refund! Or replacements.

I would still try to revive them tho, they look like they could possibly make it!

### JenThon🪴🪷さんが2025-12-09にコメントしました

Hope springs eternal, but once a whole plant is frozen, there’s little you can do. If they didn’t come in wet, there is a chance the roots didn’t freeze, and u could get new growth. But the existing leaves won’t come back, sorry to say.

### Sunnyさんが2025-12-09にコメントしました

Fleshy tropical plants have less chance of surviving a freeze because the cells expand with the ice, then, die off. Tiny plants in tiny pots have little soil to provide insulation. Get your refund from the seller and order in spring or from a more reliable seller. 🪴🍀

### Waspinatorさんが2025-12-10にコメントしました

-contact the seller for sure; those might survive but there's a high chance you'll lose at least the weakest two. For care, let them come up to room temperature gradually. Water them with water that's slightly warmer than the temperature their pot/soil currently is, using a gentle flow. Exhale on the leaves to gently warm them and give them some extra CO2 to breathe. Play music with a good beat or thunderstorm sounds; plants like those and it may give them some encouragement

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