---
title: "My plant order got stuck in the mail 😭 I knew I shouldn’t have…"
description: "My plant order got stuck in the mail 😭 I knew I shouldn’t have ordered anything after summer. The grower insulated them really well but there didn’t end up…"
url: "https://getplanta.com/community/lZ7uAE3pQ86jnFGxrCwLrg/65491d35497f20d14fa4efc3"
community: "Anything about plants"
author: "Mullein"
published: "2023-11-06T17:07:01.776Z"
language: "en"
image: "https://images.getplanta.com/v1/resize/-3QkobUWwUK-I90Vq_7yE60PJa8V0mOfE95WC1nEMEo/ce50760674c04fa6a74647648d54c6af.webp?size=large"
---

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# My plant order got stuck in the mail 😭 I knew I shouldn’t have…

_Posted by Mullein on 2023-11-06_

My plant order got stuck in the mail 😭 I knew I shouldn’t have ordered anything after summer. The grower insulated them really well but there didn’t end up being a heat pack in the box. The plants are cold but they look okay I guess, all things considered. I’m really worry about the corm though! It’s not mushy, but it’s black 😭

![Attachment 1 of 1](https://images.getplanta.com/v1/resize/-3QkobUWwUK-I90Vq_7yE60PJa8V0mOfE95WC1nEMEo/ce50760674c04fa6a74647648d54c6af.webp?size=large)

## 2 comments

### Arling commented on 2023-11-06

I would contact the seller to see if maybe they can replace the plants

#### Mullein replied on 2023-11-07

Waiting to hear back. I think most of them will be okay. But I feel like it’s fair to request a refund for the corm if it goes mushy in the next few days

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