---
title: "I received this plant in the mail from what I thought was a reputable…"
description: "I received this plant in the mail from what I thought was a reputable plant company. I had to spend about 20-30 minutes scrubbing and cleaning this off. It did…"
url: "https://getplanta.com/community/lKxUkhzRR_aIJD7o1QvtwQ/h3FE2JrsTLiPiXx7H1MhrA"
community: "Pests, diseases and problems"
author: "KMax"
published: "2024-05-04T12:23:48.481519Z"
language: "en"
image: "https://images.getplanta.com/v1/resize/KnBwEROGHwrAn4WntQ86MjOlTJTJb_bF2xQM13CVDfw/N6fkQf3zSrSy58jey6H4Hw.webp?size=large"
---

[Community](https://getplanta.com/community.md) / [Pests, diseases and problems](https://getplanta.com/community/lKxUkhzRR_aIJD7o1QvtwQ.md)

# I received this plant in the mail from what I thought was a reputable…

_Posted by KMax on 2024-05-04_

I received this plant in the mail from what I thought was a reputable plant company. I had to spend about 20-30 minutes scrubbing and cleaning this off. It did NOT want to come off. It was raised and the leaves that had it on them are all soft and flimsy. I found it on multiple leaves all over the plant. I’m thinking scale but it looks nothing like the pictures online. Regardless, the plant is not happy. Before I reach out to the plant company’s customer service, I’d like some help figuring out what it is. Is this scale?

P.S. - I used a mixture of Castile soap, alcohol, essential oils, and hydrogen peroxide with a microfiber cloth.

![Attachment 1 of 3](https://images.getplanta.com/v1/resize/KnBwEROGHwrAn4WntQ86MjOlTJTJb_bF2xQM13CVDfw/N6fkQf3zSrSy58jey6H4Hw.webp?size=large)

![Attachment 2 of 3](https://images.getplanta.com/v1/resize/KnBwEROGHwrAn4WntQ86MjOlTJTJb_bF2xQM13CVDfw/UMBYnrtSSY2ykZ1e_5wX7w.webp?size=large)

![Attachment 3 of 3](https://images.getplanta.com/v1/resize/KnBwEROGHwrAn4WntQ86MjOlTJTJb_bF2xQM13CVDfw/p9cWbrE-RKK_xcrZUydu6w.webp?size=large)

## 1 comment

### KMax commented on 2024-05-04

The plant is also currently in isolation.

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